hi77 review Privacy Policy

Last updated: January 2025

This privacy policy applies to users of the hi77 review platform. When you visit our website, open an account, or use any of our services, you are considered to have agreed to the terms of this policy. Please read this policy carefully alongside our Terms and Conditions, as both documents together govern the relationship between you and us.

1. What Types of Information We Collect

hi77 review collects various types of personal information. This information is broadly divided into two categories — information you provide directly, and information collected automatically through your use of the platform.

1.1 Personal Information You Provide

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID card or passport number (for identity verification)
• Financial transaction details, such as bKash, Nagad, or Rocket account numbers
• Username and password set at the time of account registration

1.2 Automatically Collected Information

• IP address and browser type
• Device information (mobile or desktop, operating system)
• Time of site access, pages visited, and session duration
• Log data from betting and gaming activity
• Data obtained from cookies and similar technologies

2. How Information Is Collected

hi77 review collects user information in the following ways:

1. Registration form: Information you fill in when creating an account.
2. Identity verification process (KYC): Through government-issued ID verification.
3. Transaction records: From payment systems at the time of deposits and withdrawals.
4. Customer support communications: Messages you send via live chat or email.
5. Cookies and analytics tools: Automatically during website visits.

3. Purpose of Using Information

hi77 review uses collected information only for specific and legitimate purposes. These purposes are:

• Account management: Creating, verifying, and maintaining your account.
• Service delivery: Operating betting, casino gaming, payment processing, and related services.
• Legal compliance: Preventing fraud, countering money laundering, and complying with applicable regulations.
• Customer support: Resolving your issues and answering your questions.
• Security: Preventing unauthorized access and detecting fraudulent activity.
• Service improvement: Analyzing user experience to enhance the platform.
• Communications: Informing you about relevant promotions, bonuses, and service updates (only with your consent).

We also use some information to ensure responsible gaming. Our Responsible Gaming guide provides details — particularly about the steps we take to protect users.

4. Data Storage and Security

hi77 review takes industry-standard technical and organizational measures to keep your information secure.

4.1 Technical Security

• Data transfers are secured through SSL (Secure Sockets Layer) encryption.
• Sensitive information is stored on servers in an encrypted state.
• Passwords are never stored in plain readable form — they are kept only in hashed form.
• Regular system security audits are conducted.

4.2 Data Retention Period

Necessary information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a set period to meet legal and regulatory obligations. Information that is no longer needed is securely deleted or anonymized.

5. Sharing Information with Third Parties

hi77 review never sells your personal information to third parties. However, in certain situations, information may be shared with selected partners:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment providers.
• Identity verification services: Information may be shared with trusted verification agencies as part of the KYC process.
• Technology partners: Technology service providers required to operate the platform, who work under strict confidentiality agreements.
• Law enforcement authorities: Information may be provided to authorities based on a court order or legal requirement.

All third parties with whom information is shared are required to follow the same standard of privacy protection. They may use the information only for the specified purpose.

6. Cookies and Tracking Technologies

The hi77 review website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the website's core functions, such as maintaining login sessions.
• Functional cookies: Remember your preferences and settings so you do not need to re-enter them each time.
• Analytics cookies: Used to understand which parts of the site are used most and to improve services.

6.2 Managing Cookies

You can disable cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some parts of the website to not function properly.

7. Your Rights

As a hi77 review user, you have the following rights regarding your own information:

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request corrections to inaccurate or incomplete information.
• Right to erasure: In certain circumstances you can request that your information be deleted, though it may not be possible to delete all information if legal obligations apply.
• Right to object to processing: You can object to the use of your information for certain purposes.
• Right to data portability: You can request a copy of the information you have provided in a structured, readable format.
• Right to withdraw consent: You can opt out of marketing communications at any time.

To exercise these rights, contact our customer support team directly. You can also visit the FAQ section for answers to common questions.

8. Privacy of Minors

All services on hi77 review are for persons aged 21 or older only. We do not knowingly collect or store information from anyone under the age of 21. Age verification is mandatory at the time of account registration.

If we receive information indicating that a person under the age of 21 has opened an account, that account will be closed immediately and the related information will be deleted.

9. Changes to the Privacy Policy

hi77 review reserves the right to change or update this privacy policy as needed. When any significant change is made:

• The revised policy will be published on this page and the updated date will be noted at the top of the page.
• For significant changes, a notification may be sent to the registered email or mobile number.
• If you continue to use the platform after any changes, this will be taken as an indication of your agreement to the new policy.

When the policy changes, we will make every effort to inform you in good time before the changes take effect. To learn more about our platform, you can read the About Us page.

10. Contact

Contact us for any questions, requests, or complaints regarding the privacy policy. Our customer support team is available seven days a week, 24 hours a day, in both Bangla and English.